Shipping policy

Processing time
Orders usually take 3 to 5 business days to be made and shipped. Business days are Monday through Friday, not including holidays. You'll get an email with tracking info as soon as your order ships.

Where we ship
We ship within the United States and internationally.

Shipping rates in the US
Standard shipping within the United States is a flat $4.90, and US orders of $25 or more ship free. Express shipping is $6.90. You'll see your options at checkout before you pay.

International shipping
International shipping rates are calculated at checkout based on your location and the weight of your order. Any customs fees, duties, or taxes charged by your country are the responsibility of the customer and aren't included in the shipping rate.

Carrier and delivery times
We ship with USPS. Once your order ships, delivery in the US usually takes 2 to 5 business days. International delivery times vary by country and can take longer. Delivery times are estimates and aren't guaranteed, since delays can happen with the carrier or customs.

Address mistakes
Please double check your shipping address before you place your order. If you spot a mistake, email us right away at keyculturekeychains@gmail.com and we'll do our best to fix it before your order ships. We can't be responsible for orders sent to an incorrect address that was entered at checkout.

Lost, damaged, or wrong items
If your order doesn't arrive, arrives damaged, or isn't what you ordered, see our Return and refund policy for how we make it right. You can also email us at keyculturekeychains@gmail.com.